NAATI Translation
For NAATI-certified translation of personal or official documents, email us at: enquiry@sydneytranslation.com.au or use the form below.
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WeChat & WhatsApp Message Translation
Why Clients Choose Us for Message Translation
Chat messages present unique translation challenges that document translators often struggle with. Conversations use slang, abbreviations, voice-to-text errors, emojis with cultural meaning, and dialect-specific expressions that require native-level understanding.
Sydney Translation has translated thousands of chat screenshots across WeChat, WhatsApp and other platforms. We handle the informal register, context-dependent meaning and cultural nuance that machine translation tools consistently get wrong.
- Bulk volume specialists — hundreds or thousands of screenshots translated at affordable per-screenshot pricing
- From $5 per screenshot — standard translation of each chat screenshot, with volume discounts for large jobs
- You choose which messages need certification — translate everything affordably, then select only the critical screenshots for NAATI certification
- 40+ languages — Chinese (Simplified & Traditional), Korean, Japanese, Arabic, Vietnamese, Thai, Hindi, Spanish and more
- Context-aware translation — we translate meaning, not just words, including slang, abbreviations and culturally-specific expressions
Most clients with large volumes of messages don't need every screenshot NAATI-certified. We translate all your messages at the standard rate ($5/screenshot), then you review and select only the messages that are critical evidence. We certify just those — saving you hundreds or thousands of dollars compared to certifying everything upfront.
Common Use Cases
- Family law & divorce proceedings — WeChat/WhatsApp conversations as evidence of communication, agreements or conduct
- Immigration & visa applications — chat history demonstrating genuine relationships for partner visa (subclass 820/801)
- Court & legal evidence — translated message threads submitted as exhibits in Australian courts
- Workplace disputes & Fair Work claims — translated communications showing workplace conduct or agreements
- Insurance & fraud investigations — foreign-language message threads relevant to claims
- Personal records — understanding messages from family, business contacts or overseas correspondence
How It Works
- Take screenshots of all the messages you need translated. Organise them in chronological order if possible.
- Send them to us via email or the form on this page. Attach all screenshots — we handle any volume.
- Receive your translations — each screenshot translated with speaker labels, timestamps preserved and context maintained.
- Select messages for NAATI certification (optional) — review the translations and tell us which specific messages need a certified stamp for court, immigration or legal use.
Languages We Translate Most for Chat Messages
Our most requested chat message translations in Sydney:
- Chinese (Mandarin & Cantonese, Simplified & Traditional) — WeChat is the dominant platform
- Korean — KakaoTalk and WhatsApp conversations
- Japanese — LINE and WhatsApp messages
- Arabic — WhatsApp group chats and voice messages
- Vietnamese — Facebook Messenger and Zalo conversations
- Thai, Hindi, Indonesian, Spanish, Portuguese — WhatsApp and Telegram
Pricing
- Standard translation: From $5 per screenshot
- NAATI certification (per selected screenshot): Additional fee — only applied to screenshots you choose to certify
- Volume discounts available for 50+ screenshots
No minimum order. We handle jobs from 5 screenshots to 5,000+.
Frequently Asked Questions
Can translated chat messages be used in Australian courts?
Yes. When NAATI-certified, translated chat messages are accepted as evidence in Australian courts, the Family Court, Fair Work Commission and immigration tribunals. We provide certification only on the specific messages you select.
How do you handle group chats with multiple speakers?
Each speaker is clearly labelled in the translation. We preserve the conversation flow, timestamps and identify who said what, exactly as shown in the original screenshots.
What format do I receive the translations in?
Translations are delivered as a formatted document (PDF or Word) with each screenshot's content translated in order. For certified translations, each page carries the NAATI stamp and translator declaration.
Do I need to translate every single message?
No. You can send us specific date ranges or conversation threads. For legal matters, we recommend translating broadly first at the standard rate, then selecting key messages for certification — this is far more cost-effective than certifying everything.
How long does it take?
For standard (non-certified) translation, turnaround is 1-3 business days depending on volume. A job of 20-30 screenshots is typically completed within 24 hours. Express options are available for urgent court deadlines. NAATI certification of selected screenshots requires additional processing time.
What about deleted or recalled messages?
We can only translate what is visible in your screenshots. If messages have been deleted or recalled, we note this in the translation. For legal proceedings, courts generally accept translations of available evidence.
Is my data kept confidential?
Absolutely. All client materials are handled under strict confidentiality. Chat screenshots are processed only by assigned translators and are not shared, stored or used for any other purpose. We can sign NDAs for sensitive matters.